Lander and Rogers Partners Masterclass
This page supplements the Masterclass for Partners. It is some of content from the One Day Workshop on BETTER CONVERSATIONS.
If you or your team would like more information on any of Amy’s programs (Team Coaching/Executive Coaching/Facilitation/Programs)connect with amy@dramysilver.com or her team hello@dramysilver.com)
WELCOME!!!!
What follows is a few videos from Amy’s full video curriculum provided with her full day Better Conversations worksohp. Please feel free to reach out as you progress amy@dramysilver.com if you feel there is something you want more on, let me know. If there is something specific you want to think though, we can jump into an email exchange.
I'm excited for you to start becoming more aware of the conversations you're seeing or having. The greatest gift you can give yourself in life is to start to watch yourself, make the unconscious conscious so you can make the micro shifts that keep you in control of yourself and therefore your work and life.
Remember, nothing changes from simply watching, you still have to put the effort in to step into the uncomfortable and do something different with your communication...perhaps speak up more, perhaps listen more....who knows...the communication world is your oyster!I look forward to connecting more, and hearing what impact this program has on shifting your behaviour. Link in with me for more information about Coaching/Facilitating - Team Programs - Mediation - and all things on the Psychology of Leadership.
All the best!
Amy
Click here to download the handout from our Masterclass
AND AS A BONUS - CLICK THIS IMAGE FOR A PDF OF THE BOOK: CONVERSATIONS CREATE GROWTH
Free for you at Lander and Rogers
Difficult conversations are ….difficult! And therefore need a little more prep. For these videos, you will need a pen and paper to work through the specifics of what to do in preparation, what to do during and what to do after a difficult conversation. As ever, please link in with me or email me for more information and of course I have a monthly tips and tricks Silverinings message that you can signup for below. There is also information about my team and individual coachiing programs on this website!
All the very best till we meet again!
Tip Sheet for Landers and Rogers Partners Masterclass
Create Safety
Prepare if possible and check the environment – where, when, why, timing.
Frame the collective goal:
I'd love to talk about whether there is a better way to ...
So that I can be the most help to you, can you please explain ...
Could we start a conversation about…
I know we both care about this project…
We all want the best outcomes …
Recognise your and others' emotional response (avoidant/arc up/numb).
Prepare yourself (e.g. learn some strategies to ground yourself)
How will you create safety and frame the conversation?
Seek their perspective
A healthy dose of courage is needed for vulnerability, to truly listen, invite and welcome someone else's perspective.
Asking good opening questions without judgement or bias is what makes a conversation two way:
What don't I know?
Could you help me understand?
What do you see that I don’t?
Can you tell me about your perspective?
What do you think about what I said?
Where have I got this wrong?
So I can help, can you explain why what you said/did is relevant?
Please can you explain that more so I can see how I can help?
Is this something that you think I/you/they could contribute to now?
When you use terms I/they/we don’t understand it makes me question how I can contribute, could you please expand?
What do you mean when you say…
I know my perspective and I really want to listen to yours so I can understand the whole picture?
Look for ways to create solutions together so that there is creativity, excitement and shared ownership e.g.
Is it possible this could be done a different way?
Would it be worth questioning…
What don’t we know?
What is missing?
I wonder…
What could we experiment with?
What ideas are we thinking of?
X, what do you think as you watch this conversation?
Who else could we involve to create this with us?
Could we try…
What if…
Make Clear Next steps
To ensure that the conversation is growth-orientated and to make sure there is clarity on accountability or actions, at the end of the conversation we talk about what is next.
NB: A healthy dose of courage is needed for you to recap, summarise, take accountability, give accountability, and map clarity.
How does this make a difference to what you will do next?
Let’s think about the next steps to make this happen.
What is our first step here?
Let’s meet again in 2 days when we’ve both had time to reflect.
What works for us as a way through/forward?
How does this fit into your world?
What’s next?
Can I help?
How about we…
Next time, can you please let me know earlier?
I would like more information…
I will need to see…
End with a Safety Checkin
Re-establishing safety at the end of a conversation will help you align safety again and check what is going on in the relationship.
NB: A healthy dose of courage is needed for you to check the emotional temperature, the success of the conversation and to share vulnerability.
Recognise yours and others' emotional response (avoidance/arc-up/play dead).
Check in with their feelings, are they OK? Clear? Do they need to come back at a later date to let you know how they are doing with it?
Do they understand what is next and do they need support?
When will you next check in?
Gratitude - finish with gratitude for listening.
Trust is one of the most important currencies to your relationship and your ongoing work together. Remembering to thank, seek permission to continue the conversation, accept or make space for anything that will enable the trust to deepen as a consequence of this conversation.